Frequently Asked Questions
Starting therapy can feel like a big step. This FAQ briefly explains what to expect, and we’re always here if you’d like to talk things through.
Want to understand more about psychotherapy
Explore Our Most Common Questions
Psychotherapy is a safe, confidential space to talk with a trained professional about what you’re going through and how you’re feeling. Together, we explore your thoughts, emotions, and patterns, and gently make sense of what’s happening in your life. Over time, therapy can help you:
· Understand yourself more deeply
· Feel less overwhelmed or stuck
· Develop new ways of coping and responding
· Improve your relationships and quality of life
It’s a collaborative process: we work at your pace, and you never have to talk about anything you’re not ready for.
Therapy is for anyone who wants support, not just for extreme situations or crises. Many adults come to therapy when they notice things like:
· Feeling anxious, low, or on edge more often than usual
· Struggling to cope with stress, work, relationships, or big life changes
· Feeling stuck in unhelpful patterns or repeating the same difficulties
· Finding it hard to switch off, sleep, or enjoy things they used to
· Simply wanting to understand themselves better and grow
If you’re wondering whether therapy might help, that in itself is often a sign it could be useful. You don’t need to wait until things feel unbearable.
Psychotherapy can support adults with a wide range of concerns, including:
· Anxiety, panic, worry, and overthinking
· Low mood, depression, and loss of motivation
· Stress and burnout, including work-related stress
· Trauma, difficult past experiences, or abuse
· Grief, loss, and major life transitions
· Relationship difficulties, family problems, or loneliness
· Self-esteem, confidence, and identity issues
You don’t need a formal diagnosis to come to therapy. We can talk about whatever feels important to you.
At MIP we offer Cognitive Behavioural Therapy (CBT) and Psychodynamic Psychotherapy.
· CBT
– Focuses on how your thoughts, feelings and behaviours interact
– Structured, goal-oriented and usually shorter-term
– Uses practical tools and strategies to manage specific problems (e.g. anxiety, low mood, stress)
· Psychodynamic Psychotherapy
– Explores the deeper roots of your difficulties, including past experiences and relationships
– Often longer-term and more open-ended
– Focuses on self-understanding, recurring patterns, and how past and present are connected
In your initial appointment, we can help you decide which approach (or combination) is the best fit for you.
This varies from person to person, depending on what you’d like support with and what feels manageable for you.
· Many adults start with weekly sessions to build momentum and a sense of safety
· Some people work short-term (for example 10-20 sessions) on a specific issue
· Others find longer-term therapy helpful for deeper patterns or longstanding difficulties
We’ll discuss this together and review as we go. You’re always welcome to talk about how therapy is feeling and whether the pace and frequency are right for you.
Yes, therapy is confidential. This means that what you share in sessions is not discussed with anyone else, except in very limited circumstances, or without your knowledge.
The main exceptions are:
· If there is a serious and immediate risk of harm to you or someone else
· If we are legally required to share information (for example, in certain court or safeguarding situations) but we would never divulge anything without you knowing.
· With a supervisor. This is to ensure your therapist is giving you the best possible care and whilst this is a legal requirement in the UK in many other parts of the world this is not the case. We are happy to answer any questions you may have about supervision and confidentiality.
Your therapist will follow the ethical and legal standards of the country or region where you live or where they practise. If a confidentiality situation ever arose, we would aim to discuss it with you first. We will also explain confidentiality clearly at the start, so you know exactly where you stand.
The relationship you have with your therapist is one of the most important parts of therapy.
When choosing a therapist, you might consider:
· Do I feel reasonably comfortable and understood by this person?
· Do they have experience with the kinds of issues I’m dealing with?
· Do I feel able to be honest with them, even if I feel unsure at first?
· Are they properly qualified and professionally registered?
It’s absolutely okay to try a first session and then decide whether it feels like a good fit. You are allowed to look for someone who feels like the right fit for you.
The first session is about getting to know you and helping you feel as comfortable as possible. We will usually:
· Talk about what has brought you to therapy now
· Ask some gentle questions about your background, current situation, and what you’d like to change
· Explain how therapy works and answer any questions you have
· Begin to think together about what might be most helpful for you
There is no pressure to share everything at once. You are in control of what you talk about, and it’s completely okay to feel nervous or unsure at the start.
How do I choose the right therapist for me?· Fees vary depending on:
· The country or region you’re in
· The type and length of sessions.
You may be able to use private health insurance, depending on your policy and local systems. If you’re unsure, you can contact your insurer confidentially to ask what’s covered. We’re also happy to discuss options with you so you can make an informed decision.
We’ll always be clear and transparent about costs before you commit.
For many adults, yes. Online therapy can be just as effective as in-person sessions, and some people find it more convenient and less intimidating.
Benefits of online therapy include:
· Access from home or a private space, without travelling
· Greater flexibility with appointments, especially if you have a busy schedule or live in a different city or country
· The option to continue therapy even when you’re travelling or moving
What matters most is that you feel safe, heard, and able to talk openly. We can discuss your options and work out what is best for you.
Want to understand more about workplace wellbeing
Explore Our Most Common Questions
Workplace psychological support focuses on the mental health, wellbeing, and performance of people at work. MiP offers evidence-based psychological services that help organisations to
· Reduce stress, burnout, and conflict
· Improve communication, collaboration, and trust
· Support leaders to handle people challenges more confidently
· Build a healthier, more resilient workplace culture
This can mean fewer people problems, more sustainable performance, and a more attractive place to work.
MIP provides expert professional psychological services tailored to meet the needs of organisations from small and mid-sized organisations to larger companies with 500+ staff and workers. Our services include:
· Individual psychological support for employees and leaders
· Team interventions (e.g. workshops, facilitated conversations, conflict resolution)
· Leadership coaching and psychological consultation
· Organisational assessments (wellbeing, culture, psychosocial risk)
· Training on topics such as stress, burnout, resilience, and psychological safety
· Support around change, restructuring, mergers, and high-pressure periods
We work with organisations across the UK, Europe, and Asia, and adapt to different cultures and working styles.
Psychological support helps people work at their best by:
· Identifying and addressing stressors and risks before they escalate
· Supporting individuals to manage pressure, workload, and change
· Improving communication, feedback, and team relationships
· Equipping managers with practical tools to support their teams
· Reducing absenteeism, presenteeism, and staff turnover
When people feel safe, respected, and supported, they are more engaged and productive – which directly benefits organisational performance, especially in growing businesses.
Yes. These are some of the most common reasons organisations contact MIP. We can help you:
· Assess levels of stress and burnout in your teams
· Provide individual support for affected staff and managers
· Facilitate conversations to address team conflict and repair relationships
· Advise on policies, processes, and culture related to bullying and inappropriate behaviour
· Design preventative strategies to reduce future risk
Our approach is compassionate, practical, and aligned with professional ethical standards in the regions within which we work.
Yes. Supporting leaders is a core part of our work. We offer:
· One-to-one psychological coaching for leaders and managers
· Reflective practice and supervision for people leaders and HR professionals
· Leadership development focused on psychological safety, resilience, and difficult conversations
· Strategic consultation for founders, owners, and senior teams on culture, wellbeing, and change
This is particularly valuable for SMEs and growing organisations where leaders wear multiple hats and carry high responsibility.
MiP are based in central Europe and so largely are services are offered online using secured video sessions for individuals, leaders, and teams. Where feasible and agreed we will deliver on-site via in-person sessions, workshops, and consultations at your workplace. We guaranteed to work with you and choose the format that best fits your locations, time zones, and operational needs.
Confidentiality is fundamental to effective psychological support. MIP follow strict ethical, professional, and privacy standards so your people across different regions can feel safe engaging with us. We adhere to common UK and EU privacy laws and regulation but when working outside of these areas ensure to meet local criteria.
· Individual discussions are always confidential and handled with care. Only under legal considerations such as safeguarding matters would this ever alter, and never without discussion or informed consent.
· We do not share personal clinical information with the organisation without informed consent, except where there is a serious risk of harm or a legal obligation
· For organisations, we provide de-identified, high-level themes and recommendations (not individual case details).
You don’t need to have everything figured out before you contact us. MIP can help you clarify your needs by:
· Talking through your current challenges, goals, and context
· Reviewing any existing data (e.g. staff surveys, HR metrics, feedback, incident reports)
· Conducting a focused assessment of wellbeing, culture, or psychosocial risk
· Recommending a practical, phased approach that fits your budget and priorities
We start simple, then refine as we learn more about your organisation and locations.
Our process is designed to be clear and collaborative:
· Initial conversation – We explore your situation, needs, and goals.
· Assessment and proposal – We recommend suitable services and outline a tailored plan.
· Agreement and scheduling – We confirm scope, timelines, regions/time zones, and logistics.
· Delivery – We provide the agreed psychological support (individual, team, and/or organisational).
· Review and follow-up – We evaluate impact, share insights, and discuss ongoing or future support.
Communication is kept straightforward and transparent throughout, whether we’re working with you in the UK, EU, Asia, across all three, or anywhere in the world.
Costs depend on:
· The type of service (individual support, workshops, assessments, coaching, etc.)
· The number of people or teams involved
· The duration and intensity of the programme
· Whether you prefer a one-off intervention or ongoing support
MIP offers:
· Clear, upfront pricing for specific services
· Custom proposals aligned with your budget and priorities
· Options for ongoing support packages or retainers so you can access expert psychological support when you need it
Contact us to discuss your organisation, location(s), and goals, and we can provide an indicative range or a detailed quote.
• STILL HAVE QUESTIONS ?
We’re happy to talk through your needs and explain how our support works.
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